Privacy Policy

Effective Date: August 6, 2025
Last Updated: August 6, 2025

Horizon Properties (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit horizonproperties.ca or interact with our services.


By accessing or using our website and services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect the following types of information:


a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Mailing or billing address

  • Booking dates

  • Payment details (processed securely through third-party providers such as Stripe or Lodgify)


2. How We Use Your Information

We use your information for the following purposes:

  • To process and manage bookings

  • To communicate with you regarding inquiries, reservations, and updates

  • To send confirmations, receipts, and policy reminders

  • To improve our website and user experience

  • To ensure compliance with provincial short-term rental regulations

  • To detect and prevent fraud or misuse

We do not sell or rent your personal information to third parties.

3. Third-Party Service Providers

We may share your information with trusted third-party vendors, including:

  • Payment processors (e.g., Stripe)

  • Booking management software (e.g., Lodgify, Hostaway)

  • Analytics providers (e.g., Google Analytics)

  • Provincial or municipal regulatory bodies as required under BC’s Short-Term Rental Registry


Each third-party service is contractually obligated to handle your data securely and in compliance with PIPEDA and applicable laws.


4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. These may be:

  • Session cookies: deleted when you close your browser

  • Persistent cookies: remain on your device to remember preferences

You may disable cookies through your browser settings, but doing so may affect site functionality.


5. Your Rights and Choices

As a user, you have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or outdated information

  • Withdraw consent to future communications

  • Request deletion of your personal information, subject to legal requirements

To exercise your rights, contact us at ryan@horizonproperties.ca.